WV State Health Information Assistance Program

West Virginia SHIP

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Find a SHIP/SMP Counselor

SHIP/SMP counselors serve each of West Virginia’s 55 counties and are located at local County Aging Providers and the state’s four Aging and Disability Resource Centers. Additionally, staff is located at the West Virginia Bureau of Senior Services’ state office in Charleston.

To find a SHIP/SMP counselor in your county, please click on the map or select the county from the drop-down box.  *Please note* in-person counseling may not be available at this time due to the COVID-19 pandemic and social distancing practices.  Please contact the agency directly to see if in-person counseling is available.  Counseling by phone is available at all locations.

County Map Hancock Brooke Ohio Marshall Preston Monongalia Wetzel Marion Tyler Doddridge Harrison Taylor Pleasants Wood Grant Mineral Hampshire Morgan Berkeley Jefferson Hardy Tucker Ritchie Barbour Lewis Gilmer Wirt Jackson Roane Calhoun Braxton Clay Upshur Webster Randolph Pendleton Pocahontas Nicholas Greenbrier Kanawha Mason Putnam Cabell Wayne Lincoln Mingo Logan Boone Fayette Raleigh Wyoming McDowell Mercer Summers Monroe

What's New

  • New Medicare Cards were sent to West Virginia beneficiaries between April and June 2018, Medicare does not send yearly cards and will not call you about card changes - if you get such a call, HANG UP! It is a scam!
  • Guide to Choosing a Medigap Policy is online.
  • 2024 Medicare Costs - This fact sheet provides the premiums and deductibles for Medicare Part A (Hospital Insurance) and Medicare Part B (Medical Insurance). It also includes information about the income-related monthly adjustment amounts for Medicare Part D (prescription drug coverage).
  • Nursing Home Compare website, rating nursing homes throughout the country, has been recently updated. 
  • Many Medicare preventive services are zero deductible and zero copay. Call 1-877-987-4463 to find out what services are covered. 

 

 

 

Mailing Address:

1900 Kanawha Blvd. East
Charleston, WV 25305

Location:

Town Center Mall, 3rd Level
Charleston, WV

Phone:

(304) 558-3317, (877) 987-4463

Fax:

(304) 558-0004

1900 Kanawha Blvd. East, Charleston, WV 25305 • Town Center Mall, 3rd Level • Phone: (304) 558-3317, (877) 987-4463 • Fax: (304) 558-0004